Shipping & Delivery Policy

Our Shipping Commitment

At Pro Archery Gear, we understand that getting your archery equipment quickly and safely is important. As a family-owned business based in New Jersey, we ship worldwide to serve archers everywhere.

Order Processing

We process and ship orders Monday through Friday, excluding holidays.

Processing Times:

• Standard Orders: Processed within 1-2 business days
• Express Orders: Processed within 24 hours
• Weekend Orders: Processed the next business day
• Holiday Periods: Processing may take 1-2 additional days

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Options

Shipping Fees: Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method.

Delivery Time Estimates

Note: These are estimated delivery times. Actual delivery may vary due to customs processing, weather conditions, or carrier delays.

International Shipping

We ship to over 150 countries worldwide from our New Jersey facility.

Important Information:

• Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country
• Restricted Items: Some archery equipment may be restricted in certain countries. Check local laws before ordering
• Shipping Address: Ensure your shipping address is complete and accurate
• Tracking: All international shipments include tracking

For specific questions about shipping to your country, contact us before ordering.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can also track your order:

• Through your account on our website
• On our Order Tracking page
• By contacting our customer support

Tracking updates may take 24-48 hours to appear in the carrier's system.

Shipping Issues

Delayed Shipments:

If your shipment is delayed, please:

• Check tracking for updates
• Allow extra time during holidays or peak seasons
• Contact us if tracking shows no movement for 5+ business days

Lost or Damaged Packages:

If your package is lost or damaged:

• Contact us immediately at support@proarcherygear.com
• Provide your order number and details
• For damaged items, include photos if possible

We'll work with the carrier to resolve the issue and get your order to you as quickly as possible.